Legal

Privacy Policy

VSRDN holds some of the most sensitive records a business keeps: what it buys, from whom, at what price and when it pays. This policy explains what we collect, why, and how we protect it.

01Who this policy covers

This policy applies to visitors of this website, to buyers, requesters, approvers and administrators who use VSRDN on behalf of a customer organisation, and to vendors who use the vendor portal. Each customer organisation controls the purchase data in its own account; we process that data on its instructions.

02Information we collect

We collect only what is needed to run purchase and vendor workflows:

Account details: name, work email, designation, company and the plants or departments a user belongs to.
Purchase records: requests, RFQs, sealed bids, comparisons, committee decisions, POs, GRNs and invoices.
Vendor records: legal name, GSTIN, PAN, bank details, MSME registration, certificates and contact persons.
Usage records: sign-in times, IP address, device and browser, and an audit log of actions taken.
Website forms: details you submit through the sign up and contact forms.

03How we use it

To provide the service: routing approvals, sealing and opening bids, comparing quotes, matching invoices.
To verify vendor identity, tax registration and bank accounts before payments are made.
To keep an audit trail of who did what and when, as your auditors require.
To send service emails such as login credentials, approval requests, RFQ invitations and reminders.
To answer enquiries sent through the contact form.

We do not sell personal or purchase data, and we do not use it for advertising.

04Sealed bids and confidentiality

Bid amounts are encrypted on submission and cannot be viewed by any user, including account administrators and our own staff, until the RFQ closes. After opening, bids are visible only to the buyers and committee members of the customer that issued the RFQ. A vendor never sees another vendor's bid.

05How the AI uses your data

The AI Quote Comparator uses the bids on an RFQ and the customer's own purchase history to calculate landed cost, flag missing items and summarise vendor performance. It does not choose vendors.

Vendor scores use delivery, quality and price history only. Owner identity, ownership category and location are never used to score a vendor. One customer's data is never used to compare or score vendors for another customer.

06Sharing

We share data only in these cases:

With service providers that host the platform, send email and verify GST or bank details, under written confidentiality and data protection terms.
With accounting or ERP systems that the customer connects, such as Tally Prime or SAP.
When required by law, a court order or a competent authority.

07Security

Data is encrypted in transit and at rest. Access is restricted by role, plant and department, sensitive changes such as vendor bank accounts require verification and approval, and every action is recorded in an audit log. Single sign-on is available for customers who want to manage access centrally.

08Retention

Purchase records are kept for as long as the customer account is active and for the period the customer sets to meet tax and audit requirements. When an account is closed, data can be exported and is then deleted from active systems within 90 days, except where the law requires us to keep it longer.

09Your rights

You can ask to see, correct or delete personal data held about you. If you use VSRDN through a customer organisation, we will pass the request to that organisation, which controls the data. Write to us through the contact page.

10Cookies

This website uses only the cookies needed to run it, including a session cookie that protects the sign up and contact forms from automated submissions. We do not use advertising cookies.